Dispensary Manager

Who we are:
At Vireo Health, we’re not just another cannabis company—we’re a movement. Founded by physicians and driven by innovation, we blend science, technology, and passion to create top-tier cannabis products and experiences. Our team of 500+ bold creators and trailblazers are shaping the future of the industry, and we want you to be part of it.
We take pride in being one of the most diverse and inclusive workplaces in cannabis, fostering a culture where everyone belongs. Through employee engagement, community events, and non-profit partnerships, we’re building more than a business—we’re building a community.
As we rapidly expand nationwide, we’re looking for talented, driven, and passionate people to join us. If you’re ready to turn your passion into a career, let’s grow the future together.

What the role is about:

We are seeking an energetic and experienced Director of Patient Services to join our growing dynamic team! The Director of Patient Services is responsible for managing local dispensary Patient Care Coordinators, communicating with patients, handling customer service issues, assisting the dispensary manager and maintaining an efficient work flow during daily dispensary operations. This position will report directly to the District Manager - Retail. 
 

What impact you’ll make: 

• Create and maintain employee work schedules/time and attendance. 

• Coordinate and execute quarterly staff meetings in conjunction with Pharmacy Manager 

• Communicate organizational changes 

• Plan and implement workflow systems that fulfill the mission and the goals of the department efficiently and effectively 

• Plan, evaluate and improve the efficiency of dispensary processes and procedures 

• Work with Human Resources and collaborate with Pharmacy Manager to interview, hire, onboard and train new dispensary team members 

• Ensure department compliance with state laws, regulations, company policies and procedures, health and safety legislation, state labor laws as well as union collective bargaining agreements 

• Coach, mentor and develop team members daily as well as through biannual performance reviews 

• Respond to customer inquiries and complaints 

• Assist with patient consultations under the supervision of a licensed Pharmacists 

• Maintain inventory of dispensary supplies 

• Maintain inventory control and quality assurance checks 

• Plays an active role in patient support groups/events 

• Report, schedule and follow up on building maintenance as needed 
   

What you’ve accomplished:

• One year of direct employee management experience 

• Outstanding customer service skills 

• Ability to communicate effectively with team members, patients, and health care providers 

• Passionate about, and willingness to become knowledgeable about medical cannabis 

• Maintain and safeguard entrusted confidential information 

• Ability to understand, support, and implement community and organizational policies/procedures, along with government regulations 

• Proficiency with MS Office 

• Excellent communication skills, verbal and written 

• Ability to work in a team environment, as well as independently 

• Ability to handle multiple tasks simultaneously 

• Ability to work in a fast-paced environment 

• Adaptable to change in the work environment 
   

Why Choose Vireo
Life’s too short to work somewhere that doesn’t ignite your passion. The cannabis industry is fast-paced, innovative, and full of opportunity—where science meets creativity, and wellness meets culture. 

At Vireo Health, we’re pioneering the future of cannabis with a team that’s as dynamic as the industry itself. Here, you’ll find a workplace that’s collaborative, inclusive, and driven by HEART and purpose, where your work has a real impact on people’s lives. 

Whether you’re cultivating the highest-quality plants, crafting cutting-edge products, or shaping unforgettable customer experiences, you’ll be part of something bigger. If you’re looking for a career that’s exciting, meaningful, and full of growth, let’s build the future of cannabis together. 

✅ A Growing Industry: Work at the leading tech company in the cannabis industry and help shape the future
✅ Passionate Culture: Join a team that truly cares about the plant, the people, and the purpose behind what we do
✅ Employee Perks: Enjoy competitive pay and benefits, paid time off and employee discounts
✅ Making an Impact: We’re committed to education, sustainability, and giving back to the communities we serve.

EEO Statement  
Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. www.vireohealth.com 

Salary range: $55k-$65k
Benefits offered: medical, dental, vision, STD, LTD, HSA, FSA Dependent Care, Vol Life, 401k match