Director of Operations, New York

Who we are 

Here at Vireo Health, Inc. (“Vireo”) our mission is to bring the best of technology, science, and engineering to the cannabis industry. We are a physician-led, customer-focused team of more than 500 dedicated employees creating best-in-class cannabis products and customer experiences. Vireo is proud to have one of the most diverse workforces in cannabis, promoting diversity, equity, and inclusion through engaging employee outreach programs, community events, and non-profit partnerships. We are rapidly expanding nationwide, and we are looking for talented, compassionate, and dedicated people to join our team and help us grow. From Cultivation to Operations to Sales & Marketing, we are hiring people who share our vision and passion for improving people’s lives. If you are looking for a positive work environment where your contributions truly make a difference, click apply and let us learn about you! 

What you will do 

In this role The Director of Operations is responsible for overseeing all aspects of production including cultivation, lab, and packaging. This individual is responsible for ensuring constant collaboration and coordination between Cultivation, Production, and Sales, and ensuring the business is responding appropriately to market needs. This position reports into the EVP of Operations. 
 

Highlighted Responsibilities  

• Operational Leadership & Team Development: Manage and develop a cross-functional team across multiple facilities, ensuring cohesive collaboration and alignment with the state and national operational goals. Foster a culture of servant leadership to encourage teamwork and professional growth.  

• Strategic Planning & Alignment: Create and implement strategic operational plans in coordination with the State, National and Executive leadership teams, focusing on aligning state operations with market demands and retail strategies. 

• Production & Inventory Management: Develop production goals based on sales and Operations Planning (S&OP meetings), ensuring the Operations team manages critical inventory levels effectively to meet market needs. 

• Market coordination & Customer Engagement: Collaborate closely with the sales team to understand and meet market needs, including periodic customer visits to gain insights and align operations accordingly. 

• Financial Oversight: Manage the state Operations P&L, ensuring financial targets are met while maintaining operational excellence and cost control. 

• Safety & Quality Assurance: Champion initiatives to maintain and improve safety standards across all facilities and drive site quality metrics to ensure consistent product quality and compliance with regulations.  

• Capacity Planning & Scaling: Develop equipment and labor capacity models to anticipate and plan for scaling needs, ensuring the smooth expansion of operations as demand grows.  

• Innovation & Continuous Improvement: Plan and oversee the launch of new products and the identification and implementation of new technologies, leading the production and cultivation team in optimizing workflows and driving continuous improvement.  

• HR Coordination & Employee Well-being: Address tea HR concerns proactively to maintain a positive work environment and support employee well-being across all state facilities. 

• Additional Responsibilities: Undertake other duties as required to support the overall success of the state operations and achieve business objectives. 

Qualifications  

• At least five years cannabis industry work experience required 

• Cannabis Adult Use market experience preferred 

• Strong quantitative skill set 

• Adapt to rapidly changing environment 

• Ability to use multiple software platforms and potentially develop personal tools 

• Experience working in USDA/FDA regulated environment 

• At least five years of people management experience 

• Experience working with sales teams 

• Ability to develop strategic plans 

• Experience with conflict management 

• Familiar with multitiered supply chain 

• Experience with machine automation 

• Bachelor’s degree in Management 

• MBA degree is preferred 

• Ability to communicate orally with team  

• Ability to work with a computer and remain seated or standing for extended periods of time 

EEO Statement  

Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.www.vireohealth.com